If you have not yet heard about or tried our new Connect With Us feature, we are excited to share this new contact and feedback tool designed to make it easier than ever for our community to connect with FIRST in Texas.
As events across the state are officially up and running, this feature helps us stay responsive, listen closely, and continue improving the experience for teams, volunteers, and partners throughout the season.
Below is a breakdown of each section and how it supports you.
Get Support
![3[1].png (80 KB)](https://app.firstintexas.org/images/news/3%5B1%5D.png)
Use this form to connect directly with FIRST in Texas staff.
-
Connect straight to our team through a simple contact form
-
Ask questions about events, programs, registration, or logistic
-
Messages are monitored on business days with responses typically within 24 hours
When to use it
Use Get Support when you need help resolving an issue or have a time sensitive question and want a clear path to assistance.
|
|
|
|
|
Give Feedback
![2[1].png (72 KB)](https://app.firstintexas.org/images/news/2%5B1%5D.png)
Use this form to share general feedback or concerns outside of a specific event.
-
Responses help shape future improvements across FIRST in Texas
-
Feedback can be submitted anonymously unless you choose to include your name
-
Provides a safe and open channel for honest input
When to use it
Use Give Feedback when you want to share ideas, suggestions, or concerns about programs, processes, or overall experience.
|
|
|
|
|
Take Post Event Survey
![1[1].png (80 KB)](https://app.firstintexas.org/images/news/1%5B1%5D.png)
Now that events are actively taking place across Texas, your feedback is more important than ever. These surveys help us understand what is working well and where we can improve as the season progresses.
This section is dedicated specifically to event feedback surveys for recent competitions.
-
Captures real time insights from teams, coaches, mentors, and volunteers
-
Helps enhance future competitions and volunteer experiences statewide
-
All responses are anonymous, encouraging open and honest feedback
When to use it
If you recently attended an event, we strongly encourage you to take a few minutes to complete the post event survey. Your experience helps guide improvements for upcoming events this season and beyond.
|
|
|
|
|
|
|
|
|
Why Your Feedback Matters
This new contact feature is part of our commitment to continuous improvement and transparent communication. By sharing your experience, especially while events are underway, you play a direct role in shaping the quality, consistency, and impact of FIRST in Texas events.
Thank you for supporting our programs and for helping us make every event better for our community!
|
|
|
|
|
